Business Process Analysis: Conduct comprehensive analysis of clients' e-commerce business processes to identify inefficiencies, challenges, and areas for improvement.
Requirements Gathering: Collaborate with stakeholders to gather and document business requirements for e-commerce initiatives, ensuring alignment with business objectives and customer needs.
Market Research: Perform market research and competitive analysis to identify trends, opportunities, and best practices in the e-commerce space.
Data Analysis and Reporting: Analyze sales data, customer behavior, and market trends to provide actionable insights. Develop and present reports and dashboards that inform strategic decision-making.
Solution Design and Implementation: Work with project managers and technical teams to design and implement e-commerce solutions that meet business requirements and enhance customer experience.
User Experience (UX) Optimization: Collaborate with UX/UI designers to ensure e-commerce platforms are user-friendly, accessible, and optimized for conversion.
Performance Monitoring: Monitor the performance of e-commerce initiatives against key performance indicators (KPIs), making recommendations for continuous improvement.
Stakeholder Communication: Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals and progress.
Change Management: Support change management efforts by developing training materials and conducting workshops to facilitate the adoption of new e-commerce solutions and processes.

E-Commerce Business Analyst

US (Remote)